FAQ’s

Question How long does it take for an order to be delivered to me?
AnswerBasically your product is dispatched within 48 24 hours, So at any cost it will reach you in 3-5 days. You will get the whole details when your order will get placed, You will receive an confirmation e-mail in which you will get your estimated delivery date according to your location.
Question How are orders on Covers Basket delivered to me?
AnswerWe have tied up with one of the best Courier Services, So that your product will reach you as soon as possible.
Question How can I pay for my order at Covers Basket?
AnswerHere ,You have got multiple options, Yes you can pay through various methods depending on your priorities. You can pay us through Debit card/Credit card, Mobile wallets, Net banking.You should not be worried about security concern. Your details and Payment Process is totally Secure.If you are not having access to any of them in that case we also provide Cash on delivery.
Question What should I do if my payment fails?
AnswerPlease make sure that you have entered all the details correctly in case your payment fails. If all the details are accurate you should not get worried. There are various reasons and this happens sometimes. What you have to do is you can re-order your product through Cash on Delivery. If Amount has been deducted from your bank than in that case Your amount will be transferred to your linked bank account within 15 working days once we’ll get confirmation from bank.
Question Can I use Covers Basket to send gifts to others?
AnswerYes, through Covers basket you can send these amazing covers to your close ones. We provide this amazing option just to ensure that you don’t have to face any problem. Your ordered product will be sent to your given location in a fancy Gift Wrap. And for all this you just have to an extra amount of Rs.30 , You can also send a message along with your Gift box.
Question What are the shipping charges on covers basket products?
AnswerIn Covers Basket, We strongly Believe in customer satisfaction and you’ll glad to know that we don’t take any shipping charges! You just have to pay for your product there’s no need  to pay any extra delivery charges.
Question How do I purchase a covers basket gift card?
AnswerIt is very simple Process you can purchase gift cards and send them to your loved ones and for that you just have to go in the special gift section and there you’ll find an option to buy gift cards.
Question How do I return a product to covers basket?
AnswerIf the product that has been delivered to you is different from what you have ordered or it is defected or for any other reason you want to return that product in that case you have to read our Returns and Replacement Policy.
Question If I cancel my order will the VAT amount charged be refunded?
AnswerYes, in case you cancel your order the VAT amount will be automatically credited in your account within 10-15 business days.
Question If I return the purchased product will the VAT amount charged be refunded?
AnswerYes, if the product has been returned to us, In that case the VAT amount will be credited in your account according to our Return Policy within 10-15 Business days.